May 08, 2022
In General Discussion
Consumers have been looking for certainty Special Database even more in recent months. Carin de Blok, Head of E-commerce at We Fashion says: “Afterpay has done a lot of research into the return policy. This showed that a longer return period does not immediately lead to more returns. We have also noticed this since we extended our return period. Most returns still arrive within 14 days. It also ensures a better conversion rate, because it gives the Special Database customer more certainty.” Afterpay's research indicates that the longer the return period, the greater the chance that the consumer will keep the product. If you give a consumer a cooling-off period of 31 Special Database days, the number of returns decreases by 47%. Do you want to get started with your return Special Database process? Then keep the following in mind: Prevention By showing the correct product information and using (correct) size charts, you can prevent the number of returns as much as possible. Communication Make sure the return policy is easy to find. Keep consumers informed of the progress. Niels Special Database Bergmans, partner manager at Soundcloud says: “The time of having to email first to return a package is over. Make sure that the consumer can immediately and easily create a return. Send Special Database emails or notifications with every update.” In addition, it is of course important that the amount is back in the account quickly. Resale A return does not immediately Special Database mean that the product is unsaleable. Add it back to your stock or to an outlet, raffle it or find a buyer for it. The most important thing is that you know why the products keep coming back. I recently ordered a blue shirt. Unfortunately, I received a white one. After investigation, it turned out Special Database that there was a wrong image with the product (namely a blue shirt) and it was not clear in the title which color you bought. The webshop can use this information to adjust the product information and prevent returns. This period has made many managements aware of the possibilities of online sales. Niels Special Database Bergmans from Soundcloud: “Even the chip shop on the corner started selling chips online.